Legal Information
Terms of Purchase
These Terms of Purchase explain how purchases of market validation and marketing support services are handled by NORIVO LTD.
Effective: 1 July 2026
Last Updated: 15 July 2026
1. Scope of These Terms
These Terms apply when a client purchases or requests professional services from NORIVO LTD through our website or direct written communication.
2. Service Acceptance
A service enquiry, order or payment does not automatically mean an assignment has been accepted.
An assignment is accepted when we confirm the agreed scope of work, pricing and delivery terms, or when we begin providing the service.
3. Scope of Work
Each assignment is based on an agreed scope confirmed by email, quotation, invoice or other written communication.
The client is responsible for reviewing the agreed scope before work begins.
4. Pricing and Payment
Prices are agreed in advance and relate only to services provided directly by NORIVO LTD.
We do not receive, hold or transfer funds on behalf of clients or third parties.
5. Delivery
We provide our services with reasonable care and skill. Any delivery dates are estimates unless expressly agreed otherwise in writing.
6. Cancellations
A client may request cancellation in writing. Where work has already begun, charges may apply for work completed and agreed costs incurred before cancellation.
Nothing in these Terms limits any statutory consumer rights.
7. Data Protection and Privacy
Personal information is processed in accordance with our Privacy & Cookie Policy. We retain records only where necessary for service delivery, legal compliance and business administration.
8. Governing Law
These Terms are governed by the laws of England and Wales. Consumers may also benefit from any mandatory protections available in their country of residence.
9. Contact
If you have any questions about these Terms of Purchase, please contact NORIVO LTD using the details provided on our Contact page.
Last Updated: 15 July 2026